In compliance with Regulation (EU) 2016/679 of 27 April 2016, General Data Protection Regulation (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), TRACER informs users of its website about the processing of personal data that may be provided through this website.
Controller: TRACER SL
Tax ID (NIF/CIF): B74436130
Registered office: C/ Gonzalez Abarca 25 Bajo Dc 33401 – (Aviles) – Asturias
Email: info@tracer.uno
Website: https://tracer.uno/
For any matter relating to the processing of personal data, you can contact TRACER using the email address indicated above.
Depending on how you interact with our website, we may process different categories of personal data.
In particular, through the contact form, we may process:
Certain technical data may also be processed automatically when you visit the website, in accordance with our Cookie Policy.
The personal data provided through the website may be processed for the following purposes:
We will use the information provided through the form to handle your request, contact you, understand the characteristics of your project, and provide you with the information or response you have requested.
In particular, information relating to the project and any attached files may be used to understand your needs and properly assess your request.
When a request relates to our services, we may use the information provided to maintain the necessary communications prior to a potential contractual relationship, prepare proposals or quotations, or carry out the necessary steps relating to the requested project.
We may use your data to respond to enquiries, requests for information, or communications made by the user.
Where necessary, we may process your data to comply with the legal obligations applicable to TRACER.
Certain technical data may be processed in order to ensure the security, operation, and stability of the website, prevent fraudulent use, and detect potential unauthorized access or malicious activity.
The legal bases that may justify the processing described above are:
Consent of the data subject: when the user provides their data through the form and expressly agrees to the processing of their data in accordance with this Privacy Policy.
Taking pre-contractual steps: when processing is necessary to respond to a request relating to the potential provision of TRACER’s services, prepare a proposal or quotation, or carry out preliminary actions requested by the data subject.
Compliance with legal obligations: when processing is necessary to comply with legal obligations applicable to TRACER.
Legitimate interest: when necessary to ensure website security, prevent fraudulent use, properly manage communications, and protect TRACER’s systems and services, while always respecting the rights and freedoms of data subjects.
The fields identified as mandatory in the forms are necessary to properly process the request submitted.
If the necessary data is not provided, TRACER may not be able to respond to the request or provide the requested service.
Additional information, including files or references that the user may attach, is provided voluntarily and will be used to better understand the characteristics of the project.
Personal data will be retained for as long as necessary to respond to and manage the request submitted.
Where a commercial or contractual relationship exists, the data will be retained for as long as that relationship remains in effect and thereafter for the periods necessary to comply with applicable legal obligations and address any potential liabilities arising from the processing.
When the data is no longer necessary for the purposes for which it was collected, it will be deleted or, where applicable, duly blocked and retained for the legally established periods.
In general, TRACER will not sell or transfer users’ personal data to third parties.
However, data may be disclosed to or accessible by:
When TRACER uses providers acting as data processors, they will process the data according to TRACER’s instructions and in accordance with applicable data protection regulations.
Some technology providers used to deliver certain services may be located outside the European Economic Area or may involve the processing of data from countries outside this area.
In such cases, TRACER will implement the safeguards required by applicable data protection regulations, including, where appropriate, adequacy decisions, Standard Contractual Clauses, or other legally recognized mechanisms.
The use of certain third-party services may involve international data transfers. Specific information regarding these transfers will depend on the technology providers actually used at any given time.
The user is responsible for ensuring that any documents, images, references, or other files attached to the form are appropriate for submission and do not contain personal data belonging to third parties where the user does not have a lawful basis to disclose such data.
When the user provides information relating to third parties, they declare that they have a sufficient legal basis to communicate such data to TRACER.
TRACER will use the files received exclusively for purposes related to the request or project for which they were provided, unless another legal basis permits their use.
Users may exercise, under the terms established by applicable regulations, the following rights:
To exercise these rights, you can send a request to:
The request should indicate, insofar as necessary for it to be processed, which right you wish to exercise and provide the information necessary to verify your identity.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing of your personal data does not comply with applicable regulations.
The TRACER website and services are primarily aimed at businesses and professionals.
TRACER does not knowingly collect personal data from minors without a lawful basis permitting such collection. If you believe that a minor has provided personal data through the website, you can contact us at info@tracer.uno so that we can assess the situation and take the appropriate measures.
TRACER adopts reasonable and appropriate technical and organizational measures to protect personal data against loss, destruction, alteration, unauthorized access, or unlawful processing.
However, no system for transmitting or storing information over the Internet can guarantee absolute security.
TRACER may have profiles or a presence on different social media platforms.
Any processing of data that may occur as a result of the user interacting with these profiles will be subject to the terms and privacy policies of each platform.
TRACER does not control the privacy practices of these platforms and recommends that users consult their respective privacy policies.
The website uses cookies and similar technologies.
Information regarding the use of these technologies, their purposes, types, duration, and, where applicable, how to manage consent is available in TRACER’s Cookie Policy.
The website may contain links to third-party websites or services.
TRACER is not responsible for the privacy practices, content, or operation of such websites. Users are advised to review the relevant privacy policies before providing personal information.
TRACER may modify this Privacy Policy when necessary to adapt it to legislative, case-law, or technical changes, or to changes relating to the services offered through the website.
The current version will be the one published on this page.
For any enquiries regarding this Privacy Policy or the processing of your personal data:
TRACER S.L.
Web: https://tracer.uno/
